Generally 4 hours and 1hour if its an add-on service to to a spa party. We start our deliveries in the morning and will pickup in the early to late afternoon. Late pick-ups (after 8 pm) will be charged an additional fee and could be picked-up the following day depending on schedule.

You have a choice if you would like to have the moon bounce service 1 hr before the spa service or 1 hr after the spa service is complete . In addition, their is a different cost if You would like to have the moon bounce service for the entirety of the spa party for other guest that may be in attendance that will not receive spa services

NO , However, We setup. We pickup. We provided all the “supplies” related to blowing it up ex:. BLOWER, extension chords (up to 100feet), stakes at no additional cost however. generator are excluded their is an $100 Additional fee which includes a full tank of gas)

• Delivery fees apply for most areas and range from $25-$175 depending on location, party time, etc and if it’s a combo pkg

We will coordinate with your no later than the 3 days before your delivery date to schedule specific times. Delivery times vary based on half/full day rentals.

We pickup same-day after your event ends. This allows us time to clean and prepare the rental for the following day’s event. Pickups requested at 7 pm or after will incur a $50 fee

We accept credit cards via PayPal) Venmo, zelle as well as cash.

a $100 security deposit to book the inflatables. The deposit is refundable and will be returned within 24 hours after events ends. If you need to cancel your event, we will will refund your deposit minus processing fees or the deposit can be applied to a future rental.

If you need to cancel your event, we will refund your $100 security deposit minus processing fees or can be applied to a future rental if made 5 days before.the event When you are ready to reschedule, the security deposit will be applied to your new event date.

If canceled after full-payment is made, we will refund payments minus processing
fees if cancelation is made 5 day before by the bouncer is to be delivered

We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue or home. We cannot under any circumstances set up on rocks, gravel, or dirt.

The inflatable will be totally clean! We wash, sanitize, and dry our inflatables immediately after each use.

one of the greatest dangers when using inflatables is wind. A strong gust of wind can pull the stakes anchoring an inflatable out of the ground and send it flying through the air with people on it. Inflatables must be deflated when winds reach 15 mph. No exceptions. We ask the renter unplugs or turns off the blower if the winds exceed 15 mph. Our bouncers can withstand rain. We do not rent bouncers multiple times in a day so we can work with renters in the event a party time needs to be adjusted to account for the rain. If we setup the bouncer, you will be charged full fee. If canceled due to weather only, the payment will be refunded minus processing fees. You have until 7:00am the day before your event to let us know if you are going to postpone. Once the bouncer is delivered, payment is due in full. We do not offer refunds or discounts due to bad weather once the bounce house has been delivered.

There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs.

RELEASE OF LIABILITY: Renter agrees to hold FULL responsibility in ensuring safe operation of Spoiled Rotten kids spa / moon bounce, to follow any safety rules posted on Product(s),this agreement /or verbally given, and to supervise the Product(s) rented and any and all participants. Renter understands and acknowledges that any activity in connection to Product(s) brings both known and unanticipated risks that could result in property damage, physical or emotional injury, paralysis, death or other damage or injury to participants. Those risks include but are not limited to falling, slipping, crashing and colliding. Renter understands such risks cannot be eliminated without jeopardizing the essential qualities of the activity. Renter agrees to release, forever discharge and hold harmless Spoiled Rotten kids spa / moon bounce, including its officers, employees and/or agents from any injury, damages or claims that result from Renter negligence including any injuries, claims or damages asserted by Renters guests, invitees or third parties. Renter agrees to report any damage, injury or claim to Spoiled Rotten kids spa within five (5) days of the reservation date; failure to do so will result in negligence from Renter and release of any liability or responsibility Spoiled Rotten kids spa. Further, Renter agrees not to hold Spoiled Rotten kids spa, including its officers, employees and/or agents liable or accountable for any costs arising out of or in connection to attorney’s fees and/or claims brought up in court involving the use of any Product(s). Spoiled Rotten kids spa / moon bounce shall indemnify and hold harmless, Renter, its employees, executives and agents from and against any and all damages, liabilities, claims, costs, expenses, attorney’s fees, etc. incurred by Renter directly or indirectly, in connection with the rental of the above named rental equipment and/or attraction or attractions due to negligence of Spoiled Rotten kids spa.